Most orders process within 1-5 business days. However, since all orders are made-to-order, some orders may take up to 14 days before shipping. We will notify you once your order has shipped.
We always offer free expedited shipping on all orders to any address in the continental U.S. (no PO boxes please). You will see this option available at checkout.
USA Domestic —Always Free Expedited Shipping
Canada — Free shipping on orders over $400. Otherwise variable depending on location.
International — Free shipping on orders over $600. Otherwise variable depending on location.
All pieces are crafted using full-grain, anilined dyed French or Italian leathers. Our belts embrace the beauty of natural markings and textures, especially our exotic skins. Each belt is truly one of a kind, reflecting the finest qualities of the leather. As such, please be aware that colors may vary slightly due to display settings and resolutions.
When placing your order, remember to carefully select the size and color stitching that suits your style. For the ideal fit, we recommend ordering belts 2 inches larger than your pant size.
Leather belts may be returned within 15 days of delivery for a new custom belt or in-house credit. Please note that a 20% restocking fee applies to all exchanges. The exchange must be of equal value to the original purchase price. Should you wish to upgrade to a higher-priced item, you will be responsible for the price difference.
To begin the exchange process, email us at support@rogerximenez.com to receive a return authorization number. Customers will be responsible for return shipping costs. For secure delivery, we highly recommend shipping via UPS or FedEx.
How to Choose Your Perfect Belt Size
We make sizing simple! Just select your current pant size, and we'll automatically add 2 inches to create your ideal belt length. For example, if you wear size 32 pants, we'll cut your belt to size 34.
If you wear different pant sizes:
Choosing Your Belt Width
No measuring needed! Simply select your pant size at checkout, and we'll handle the rest to ensure your belt fits perfectly.
Super Customer Service it's as great as the quality of their products. I will buy again and again. Thank you!!
Excellent, good material, but I appreciate your service greatly. With that being said, I would appreciate if you call me, i want buy 3 more items, but I prefer to speak to you before placing my order. Thank you
The belt is fantastic. The materials are top notch, and the belt is well constructed. It is not cheap, but worth the price for such quality in my view.
Amazing product and excellent customer service. They called me to check details and were very knowledgeable and professional. I loved the experience and highly recommended them.
Belt awesome…and the customer service was over the top…great experience.