Returns & Exchanges

At Roger Ximenez, we take pride in the precision and craftsmanship of our products. Each piece is thoughtfully designed to complement your unique needs. To ensure the perfect fit, we recommend selecting a belt two inches larger than your pant size and carefully choosing the stitching color that best complements your style.

All pieces are crafted using full-grain, anilined dyed French or Italian leathers. Our belts embrace the beauty of natural markings and textures, especially our exotic skins. Each belt is truly one of a kind, reflecting the finest qualities of the leather. As such, please be aware that colors may vary slightly due to display settings and resolutions.

Returns & Exchanges Details

Leather belts may be returned within 15 days of delivery for a new custom belt or in-house credit. Please note that a 20% restocking fee applies to all exchanges. The exchange must be of equal value to the original purchase price. Should you wish to upgrade to a higher-priced item, you will be responsible for the price difference.

To begin the exchange process, email us at support@rogerximenez.com to receive a return authorization number. Customers will be responsible for return shipping costs. For secure delivery, we highly recommend shipping via UPS or FedEx.

Please note: all sale items are final and cannot be returned or exchanged.

Please send all returns to:

Roger Ximenez, LLC
12605 SW 134 Ct, Suite 105
Miami, FL 33186 

If you have any questions, our team is here to assist you. We value your satisfaction and look forward to providing a seamless experience.